FAQ

Find answers to our most frequently asked questions.

General

Is there anything I should know about reusing coffee?

We do not recommend re-brewing used coffee grounds. But you can reuse your coffee for neutralizing odors, insect repellent and gardening. Used coffee grounds are found in many home remedies for common household problems.

How can I find Royal Cup coupons?

Sign up for our newsletters. We deliver fun coffee facts, industry trends and coupons right to your inbox.

Webstore

How do I request online access?

How do I request a password reset?

How do I update my account info?

How do I access my invoices online?

How do I create an order template?

How do I pay my invoices online?

How do I place an order online?

Coffee

What is the shelf life of Royal Cup coffee?

While we realize you likely will have to restrain yourself to keep from drinking your entire order the moment it arrives at your door, the shelf life of our coffee is about six months.

What is the best temperature to brew coffee?

Nothing’s better than a piping hot cup of coffee. We recommend brewing your coffee in the range of 195 to 200 degrees Fahrenheit. 

How do you store coffee?

We suggest storing it in a mug with plenty of hot water, but others say it is best to store coffee at room temperature in an air-tight container.

How much caffeine is in decaf coffee?

According to the MayoClinic, an 8 oz. cup of decaffeinated coffee contains anywhere from 2 to 12 milligrams of caffeine, which is about 5 to 10 percent of the caffeine in a regular cup of coffee. 

Equipment

How do you clean an espresso machine?

You can either use a commercial espresso machine cleaner or a solution of vinegar and water to clean the inside of the machine. Add 3 oz. of vinegar to 20 ounces of water and let it run through the machine. Then run 3 to 4 cups of fresh water through the machine to flush the vinegar solution.

Products

What is the difference between Fancy Gourmet, European and Gourmet Special Coffee?

These are coffee blends. Blends are made up of different green coffees from around the world. Common coffees that are used in Royal Cup’s blends are Colombian, Mexican, Central American and Brazilian. The differences between Fancy Gourmet, European and Gourmet Special are the blends used to create each. Try them all to determine which blend you like the most!

I prefer to brew a single cup of coffee, instead of a full pot. What Royal Cup products are available in single-serve portions?

Royal Cup prides itself on providing beverage solutions for every coffee drinker. We package our Toulouse regular and decaf in single cup solutions. Also check out our ROAR Single-Serve System, which has more than 17 varieties of coffee packaged into pods.

Are your products Kosher?

Yes

What is the difference between Arabica and Robusta?

Arabica beans and Robusta beans are two different varieties of coffee and typically vary in taste, growing conditions and price. Arabica beans contain higher acidity than Robusta – producing a brighter, sweeter taste. They grow in higher elevations and are vulnerable to harsh weather conditions. Arabica beans are associated with higher prices and specialty coffees. Robusta beans, on the other hand, are more durable and can survive in lower elevations. 

How do I purchase Royal Cup coffee and tea for my personal use?

Great question! You can purchase Royal Cup coffees or teas online at www.royalcupcoffee.com, or by calling us at 855-722-7447.

Taste

My coffee tastes bitter or burned. What can cause that taste?

Many factors play into the final taste of your coffee; the amount of water, grind size, brew time, bed depth, amount of coffee, temperature, etc. Usually a good place to start is the amount of coffee grounds compared to the amount of water. If there are too few coffee grounds in the brew mixture the water can over-extract, pulling unwanted flavors into your coffee, potentially contributing to bitterness. The next step is to look into your grind size. For small batches of coffee, a drip grind generally should be used. For batches that are a gallon or more, an urn grind is the rule of thumb.