For July's Sum of Us Employee Spotlight we talk to Candice; our wonderful Account Manager in beautiful Atlanta!
At Royal cup we're blessed to have the sharpest, hardest working people in the industry. That being said we love our people, love showing them off and boasting about what a great job they do! For July we feature Candice, one of our hard working Account Managers for our Office Coffee Division who bring our industry leading service right to the doorsteps of businesses around the Atlanta area! Her bubbly personality and great attitude are a wonderful example of what it means to be a part of Royal Cup family.
Hello everyone! I’m Candice, Account Manager with the Office Coffee Division in Mableton, Ga. I have been with the company for almost 2 years and have had the pleasure of servicing accounts in the Atlanta Metropolitan area.
What would you say is your most unique account?
I service many unique accounts but The Weather Channel seems to stick out in my mind. As I travel through this account, I can see employees working while sitting on bean bag chairs. Others can be seen taking a break and playing foosball. The most exciting part about this account is the live broadcasting that takes place…..from make-up and hair preparation to the actual “lights, camera, action”, I’m sure there’s always a good ‘ol Royal Cup of Coffee on set!!
What is your favorite part of being an Account Manager?
Oh, I have a few favorites!! I love meeting new people and learning about the products and services that our customers provide. Another favorite, and probably most rewarding, is successfully handling customer challenges! Customer challenges, small and large, always force me to “step my game up”! It’s a great feeling when customers are satisfied with Royal Cup and truly understand why we are the Best!
Do you have a favorite coffee or tea from Royal Cup?
I’m a tea girl, so I’ll have to go with Royal Cup’s Sweet Tea as my favorite……with a bit of local honey, of course!
What would you say is your greatest accomplishment while at Royal Cup?
So far, my greatest accomplishment is helping to further develop the “host” program which involves part-time employees helping TMs to work through large accounts more efficiently by taking care of the cleaning of machines, restocking of products, and pre-counting for quicker and more accurate ordering. I really hope to see this program grow and become a successful part of Royal Cup districts throughout the U.S.
What does Royal Cup represent to you?
The simplest answer that I can give, Royal Cup Coffee represents “a great place to work”! Many know of our quality products, wide-range of equipment, and superior service but, only the Royal Cuppers know of the pride that is felt from being a part of teams that not only work hard, but care! I’m always grateful for the opportunity to be a part of the Royal Cup family. Especially grateful for my wonderful boss-man, Steve!
Thank you so much Candice for taking the time to talk to us! We love our employees and if you want to find out more about our people click here. And be sure to check out some of our previous blogs featuring our incredible employees!